The new Pekin Insurance Mobile Claims Office is transforming how Pekin Insurance will handle claims in those areas that have been hit with serious, widespread damage from disastrous storms.
The Mobile Claims Office, a 36-foot-long motor home built by Burlington RV Specialty Vehicles in Wisconsin, is equipped
with six workstations. It is also furnished with a conference room that seats four or provides four additional workstations so that claims can be handled quickly and more efficiently. A totally self-contained unit, it is complete with a generator.
State-of-the-art satellite and wireless technology for networking assist in the no-hassle settling of claims, which will
quickly assist in getting clients’ lives back in order.
When tragedy strikes, the Mobile Claims Office will be on site as quickly as possible and will park at a local retail establishment. The mobile unit will be staffed with professional claim personnel from Pekin Insurance’s highly trained Catastrophe Team and they will be ready to inspect damages, settle claims, make payments for emergency living
expenses, etc.
Vice President - Claim Curt Eeten remarks, “Searching for excellence in claim service is a never-ending process of understanding our insureds and giving them what they need most. Our new Mobile Claims Office gives us an edge in giving them the best possible claim service when they need it the most.”
Since its origin in 1921, Pekin Insurance has set the standard for renowned claim service that gives their clients what they need most when their lives are turned upside down by catastrophe. Pekin's professional Insurance agents, combined with their no-hassle Claim Call Center, knowledgeable Catastrophe Team, and the new Mobile Claims Office, help them to continuously meet their clients needs.
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